Register by December 31st and save $200 using discount code: FSMWEB17

 

What is Field Service?

Innovations In Technology

Come to San Diego and discover the latest advances in field mobility, preventative maintenance and predictive analytics.

5 Star Content

Our program content spans the customer journey, from initial contact to onsite experience to technician efficiency to customer feedback & retention.

You’re In Great Company

Enhance your connections through fun and interactive networking with medical device service leaders. San Diego is where the entire medical device service community comes together.

At Field Service Medical You Will Learn How To:

  • Differentiate your brand from the competition
  • Make the business case with your C-suite for increasingly innovative service
  • Foster a culture of service across all internal departments
  • Find and train the next generation of service talent
  • Retain and digitize the ‘need to know’ knowledge that retiring technicians are leaving with
  • Enhance the product lifecycle and customer satisfaction with connected products

Who Attends Field Service Medical?

Field Service Medical is perfect for Presidents, Vice Presidents, and Directors of Support & Service and spans 15+ different medical device and medical equipment manufacturing verticals, including Pharmaceutical preparation, Surgical and medical instruments, Analytical laboratory instruments, Hospital equipment, and more. Here are some examples of past attendees:

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2017 Speakers Include:

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Rick Brandl

Senior Director, Global Service Operations
Medtronic

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Tom Voirin, Director

IT Infrastructure Delivery
Philips

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Tom Buckley

Director, Global Technical Service
Boston Scientific

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Heidi Syndergaard

Director, Quality Customer Service Communications
St. Jude Medical

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Dan Barnett

Director, Customer Service
Abbott Laboratories

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David Bisciotti

VP, Customer Support
Varian Medical Systems

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Darren Evans

VP and General Manager, NA Field Service and MEMS
Hill-Rom

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Catherine Read

Director, Customer Engagement
Carl Zeiss


   

"This forum is a great way to keep current with the latest trends. The programs provide great insight into some of the best practices straight from leaders in the industry"

Steve Wickiser, Director of Service, Roche Diagnostics

Fall in Love with San Diego

Let's Get Social!

Follow us on social media and get regular updates on the event, engage in discussions on hot topics and connect with like-minded peers in a social environment.

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