Field Service Medical 2020

February 24 - 26, 2020

Rancho Bernardo Inn, San Diego, CA

Our Sponsors

2020 Sponsors

After, Inc.

After, Inc. ( ) is a global leader in the warranty services industry. Its predictive analytics, data-driven marketing strategies, reporting and program administration are second to none.After, Inc. has partnered with some of the world’s top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability,... Read More

Alpha Source Group

Alpha Source Group is a next-generation service partner that’s reinventing technical services, depot services and parts supply chain in the healthcare industry. Our breadth of healthcare segments served, depth of capabilities, and scale allow us to deliver service and parts, better and faster to our customers. Read More


AnswersAnywhere delivers installation, servicing and compliance knowledge to medical device field technicians when and where they need it.  In many companies, important knowledge is found in disparate documents, file formats, part lists, exploded diagrams, databases and product images totaling hundreds, thousands or tens of thousands of pages. Increasing the challenge,... Read More


Aquant's service intelligence platform transforms how organizations deliver service through artificial intelligence. The platform unlocks prescriptive and actionable insights from scattered data and free text and combines them with the collective experience and tribal knowledge of your most trusted experts. It empowers teams to use that intelligence to predict outcomes,... Read More

Dedicated Computing

Dedicated Computing is a strategic supplier and original design manufacturer (ODM) of embedded systems to many of the leading healthcare original equipment manufacturers (OEMs), Dedicated Computing’s highly engineered computing systems are integrated hardware and software platforms that are optimized to meet the specific computational and performance needs of OEM applications.... Read More


Dezide's AI powered platform offers its customers a unique way to capture, organize, and distribute organizational tribal knowledge to all your techs, agents, and customers to resolve complex issues in the most cost and time efficient way. Read More


eDriving helps organizations to reduce collisions, injuries, license violations, and total cost of fleet ownership through a patented driver risk management program.  Mentor by eDrivingSM is a smartphone-based solution that collects and analyzes driver behaviors most predictive of crash risk and helps remediate risky behavior using in-app interactive micro-training modules. As... Read More

Help Lightning

Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Our patented technology uses mobile merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.... Read More

Hodei Technology

Hodei Technology is the premiere provider of global real-time highly secure mobile telepresence collaboration solutions. Our SaaS subscription-based technology platforms and hardware packages are designed to improve remote field service support, training, mentoring, auditing and expert oversight. Subject Matter Experts can provide real-time remote oversight and task direction from/to basically... Read More


IQVIA™ MedTech, part of IQVIA (NYSE:IQV), is dedicated to supporting the needs of the Medical Device and In Vitro Diagnostics industry, focusing on the orchestration of “concept to market” business processes to improve patient care. IQVIA MedTech Solutions are powered by the IQVIA CORE™, delivering unique and actionable insights and... Read More

Ivy Technology

Ivy Technology is a leading global electronics repair and service provider to many of the world's largest tech, med-tech and telecom companies around the world, providing their customers with the best possible service and products resulting in optimal brand and product experiences.Medical and Healthcare products come with more stringent process... Read More


Kalypso is a professional services firm helping clients discover, create and make better products with digital. We provide consulting, digital, technology, business process management and managed services across the innovation value chain.We help medical device companies innovate to improve patients’ lives. We offer comprehensive services across the medtech ecosystem, helping... Read More


MARKETii is a leading global organization who specialise in customer experience insight programs, journey mapping, analysis and consulting. We help companies understand and improve operational effectiveness, increase customer retention and grow market share. Running survey programs via phone, email, web, SMS & QR through over 30 native languages, Marketii firstly... Read More


Dependable Service Everywhere™. MERA® assists over 125 medical device manufacturers to deliver break/fix service, scheduled maintenance, and installed devices across the US and Canada. As an ISO 9001:2015 certified third-party service provider, MERA acts as an extension of its clients' service strategy and is experienced fitting within each client's existing... Read More


Established in 1985, Microsoft Australia is the Australian subsidiary of Microsoft Corp. (Nasdaq "MSFT"), the worldwide leader in software, services, devices and solutions that help people and businesses realise their full potential.Microsoft’s Field Service solutions empower companies to improve customer satisfaction, first time fix rates, and resource productivity. Microsoft delivers... Read More


Motus is the definitive leader in solutions for businesses with mobile-enabled workers and fleets of any size. The Motus technology platform simplifies both mileage and mobile device reimbursement with proprietary software that calculates personalized and compliant reimbursements for each employee, while improving employee productivity and reducing the overall costs of mobility. The company’s deep insights, captured... Read More


Otarris is an industry leader in managed wireless connectivity and enablement. Through our patented cloud-based management platform, Sentinel, Otarris allows enterprises to create custom wireless solutions for an increasingly mobile and connected workforce. Whether your employees carry tablets in the field, or your business requires complex asset monitoring across locations... Read More


ProntoForms lets businesses easily collect field data using mobile devices, automatically share results with back-office systems, and view business performance trends in dashboards. The ProntoForms mobile app makes filling out forms quick and easy in the field, with full functionality offline. Once forms are submitted, data can be automatically shared... Read More


PTC delivers a comprehensive suite of technologies that empower manufacturers to design, produce, test, and service complex products. In 1986, we revolutionized digital 3D design. In 1998, we empowered companies to manage the product lifecycle from anywhere with an internet connection. Fourteen years later, we provided the means to align... Read More

Qualtech Systems, Inc. (QSI)

Founded in 1993, Qualtech Systems, Inc. (QSI) is a recognized leader in advanced diagnostics and health management software solutions. Qualtech Systems has received a number of awards from NASA and the aerospace industry and is a recipient of the prestigious NASA Space Act Award.In the course of completing dozens of... Read More

Service Strategies

Service Strategies advances service excellence by helping companies deliver top quality service and support to their clients. Thousands of service professionals around the world have enhanced their skills through participation in the company’s training and certification courses. In addition, its standards, strategic advisory and consulting services help service organizations optimize... Read More


ServiceMax leads the global industry of field service management software – an estimated $25 billion market worldwide. The company creates solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based technology for the... Read More


SightCall is the global leader in AR-powered video support for enterprises. SightCall enables companies to see and diagnose issues remotely, reducing truck rolls, increasing first time fix and decreasing down time. Our technology empowers organizations to guide their customers and technicians to problem resolution with remote visual assistance. For over... Read More

Software AG

Software AG offers Freedom as a Service. We reimagine integration, spark business transformation and enable fast innovation on the Internet of Things so you can pioneer differentiating business models. We give you the freedom to connect and integrate any technology—from app to edge. We help you free data from silos... Read More

Warehouse Anywhere

Warehouse Anywhere provides forward stocking locations, inventory management, and distribution services in a completely new way.  Our services combine our extensive storage facility network, distribution fleet, and ground-breaking inventory tracking technology creating mini-distribution centers in any city you need. Read More

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Want to see who sponsored with us previously? View the list here.