Field Service Medical 2025

March 03 - 04, 2025

Rancho Bernardo Inn, CA

Our Speakers

Dennis Pappas

Associate Director, Field Service, North America
Sony Biotechnology Inc.

Edwin Pahk, VP of Product Marketing at Aquant

Edwin Pahk

VP of Product Marketing
Aquant

Brian Schiwal, National Service Manager at Hamilton

Brian Schiwal

National Service Manager
Hamilton

Scott Sutter, Sr. VP of Calibration GTM at SIMCO Electronics

Scott Sutter

Sr. VP of Calibration GTM
SIMCO Electronics

Brian Nupen, Operation Manager at SIMCO Electronics

Brian Nupen

Operation Manager
SIMCO Electronics

Dave Hartley, Vice President of Customer Care at TransLogic, a Swisslog Healthcare company

Dave Hartley

Vice President of Customer Care
TransLogic, a Swisslog Healthcare company

Corey Pawlichuk, Director Technical Service Operations at Abbott

Corey Pawlichuk

Director Technical Service Operations
Abbott

Hogie Saunders, Vice President Service Operations and Chief Customer Satisfaction Officer at Ziehm-Orthoscan, Inc.

Hogie Saunders

Vice President Service Operations and Chief Customer Satisfaction Officer
Ziehm-Orthoscan, Inc.

Jeffrey Jones, Chief Operating Officer at Cutera

Jeffrey Jones

Chief Operating Officer
Cutera

Dr. Angela Thomas, Executive (VP) Growth & Strategy for Global Services at GE HealthCare

Dr. Angela Thomas

Executive (VP) Growth & Strategy for Global Services
GE HealthCare

Chetan Makam, Senior Vice President & General Manager, Global Blood Solutions at TerumoBCT

Chetan Makam

Senior Vice President & General Manager, Global Blood Solutions
TerumoBCT

Arnaud Allouche, VP / GM Global Services at Thermo Fisher Scientific

Arnaud Allouche

VP / GM Global Services
Thermo Fisher Scientific

Andy Baratz, Global Head of Clinical Services at Alcon

Andy Baratz

Global Head of Clinical Services
Alcon

Nimrod Ohad, VP Software Platform & Process Excellence at Beckman Coulter

Nimrod Ohad

VP Software Platform & Process Excellence
Beckman Coulter

Jason Kim, Senior Director of Field Service at Cutera

Jason Kim

Senior Director of Field Service
Cutera

Stephanie Amendola, Associate Director, Global Service at Avanos Medical

Stephanie Amendola

Associate Director, Global Service
Avanos Medical

Hogie Saunders, Vice President Service Operations and Chief Customer Satisfaction Officer at Ziehm-Orthoscan, Inc.

Hogie Saunders

Vice President Service Operations and Chief Customer Satisfaction Officer
Ziehm-Orthoscan, Inc.

Susie Turk, VP, Solution Engineering at Salesforce

Susie Turk

VP, Solution Engineering
Salesforce

Vasu Prathipati, CEO at MaestroQA

Vasu Prathipati

CEO
MaestroQA

Joshua Shubert, CTO at Avenda Health

Joshua Shubert

CTO
Avenda Health

Fernando Morales, Executive Director, Technology Marketing & Field Operations at KARL STORZ Endoscopy-America, Inc.

Fernando Morales

Executive Director, Technology Marketing & Field Operations
KARL STORZ Endoscopy-America, Inc.

Chris Albanese, Vice President Solution Engineering at Salesforce

Chris Albanese

Vice President Solution Engineering
Salesforce

Joel Nielson, Business Process Owner, Field Services at Hologic

Joel Nielson

Business Process Owner, Field Services
Hologic

Barbara Roth

COO & VP of Manufacturing
Immune IQ

Troy Barrilleaux, Senior Regional Field Service Manager at Neuronetics, Inc.

Troy Barrilleaux

Senior Regional Field Service Manager
Neuronetics, Inc.

Christian Eras, Vice President, Global Service at Ziehm Imaging

Christian Eras

Vice President, Global Service
Ziehm Imaging

Jeffrey Jones, Chief Operating Officer at Cutera

Jeffrey Jones

Chief Operating Officer
Cutera

Niken Patel, CEO at Neuron7.ai

Niken Patel

CEO
Neuron7.ai

Dr. Angela Thomas, Executive (VP) Growth & Strategy for Global Services at GE HealthCare

Dr. Angela Thomas

Executive (VP) Growth & Strategy for Global Services
GE HealthCare

Chetan Makam, Senior Vice President & General Manager, Global Blood Solutions at TerumoBCT

Chetan Makam

Senior Vice President & General Manager, Global Blood Solutions
TerumoBCT

Todd Brown, SVP Global Service & Commercial Operations at Accuray

Todd Brown

SVP Global Service & Commercial Operations
Accuray

Arnaud Allouche, VP / GM Global Services at Thermo Fisher Scientific

Arnaud Allouche

VP / GM Global Services
Thermo Fisher Scientific

Andy Baratz, Global Head of Clinical Services at Alcon

Andy Baratz

Global Head of Clinical Services
Alcon

Nimrod Ohad, VP Software Platform & Process Excellence at Beckman Coulter

Nimrod Ohad

VP Software Platform & Process Excellence
Beckman Coulter

Daniel Walter, Policy Analyst, and Compliance and Quality executive at FDA

Daniel Walter

Policy Analyst, and Compliance and Quality executive
FDA

Jason Kim, Senior Director of Field Service at Cutera

Jason Kim

Senior Director of Field Service
Cutera

Jennifer Cota, Senior Manager Customer Support Services at Arthrex, Inc

Jennifer Cota

Senior Manager Customer Support Services
Arthrex, Inc

Daniel Stopnicki

Technology Consultant
Torvan Medical

Brad Muhlenkamp, Product Manager - Post Sales Services at Midmark

Brad Muhlenkamp

Product Manager - Post Sales Services
Midmark

Corey Pawlichuk, Director Technical Service Operations at Abbott

Corey Pawlichuk

Director Technical Service Operations
Abbott

Dave Hartley, Vice President of Customer Care at TransLogic, a Swisslog Healthcare company

Dave Hartley

Vice President of Customer Care
TransLogic, a Swisslog Healthcare company

Diorella (Joy) Čavić, Senior Transformation Manager– Global Technical Services at ResMed

Diorella (Joy) Čavić

Senior Transformation Manager– Global Technical Services
ResMed

Padma Malladi, Director of Global Service R&D Engineering at Cytiva

Padma Malladi

Director of Global Service R&D Engineering
Cytiva

Jatin Thakkar, General Manager, Global Services and Solutions at Carestream

Jatin Thakkar

General Manager, Global Services and Solutions
Carestream

Leopoldo Peña, Global Director Technical Support and Training at Alcon

Leopoldo Peña

Global Director Technical Support and Training
Alcon

Matthew Boyd, Director of US Field Service, Global Regions Service and Repair at Medtronic

Matthew Boyd

Director of US Field Service, Global Regions Service and Repair
Medtronic

Nathaniel House, Director of Service Solutions and Delivery at Zimmer Biomet

Nathaniel House

Director of Service Solutions and Delivery
Zimmer Biomet

John Chrisentary, Director Service programs at W&H Group

John Chrisentary

Director Service programs
W&H Group

Ryan Koos, Chief Supply Chain Officer at Sharp HealthCare

Ryan Koos

Chief Supply Chain Officer
Sharp HealthCare

Fernando Vivieca, Caribbean Field Service Director at DISS (Siemens Healthineers Partner)

Fernando Vivieca

Caribbean Field Service Director
DISS (Siemens Healthineers Partner)

Alesia Magon, Senior Director Global Technical Support Services at Luminex Corporation - A DiaSorin Company

Alesia Magon

Senior Director Global Technical Support Services
Luminex Corporation - A DiaSorin Company

Robert Mays, Regional Systems Support Manager at Roche

Robert Mays

Regional Systems Support Manager
Roche

Bhavya Nair, Customer Loyalty and Service (NPS) Performance at Abbott

Bhavya Nair

Customer Loyalty and Service (NPS) Performance
Abbott

Christopher DeLeon, Senior Service Manager at Candela Medical

Christopher DeLeon

Senior Service Manager
Candela Medical

Kevin Bontrager, Technical Product Manager at Sysmex America, Inc

Kevin Bontrager

Technical Product Manager
Sysmex America, Inc

Bill Hale, Associate Director, Technical Support at NeuroStar

Bill Hale

Associate Director, Technical Support
NeuroStar

Geoff Bragg, Senior Director Global Service and Repair at Arthrex

Geoff Bragg

Senior Director Global Service and Repair
Arthrex

Amos Schneller

Technical Service Consultant
Torvan Medical

Michael Gonzalez, VP Product Management at Salesforce

Michael Gonzalez

VP Product Management
Salesforce

Dr. Alana Arnold, MD, MBA, CEO & Founder at PEMPal/St. Luke's University Health Network

Dr. Alana Arnold, MD, MBA

CEO & Founder
PEMPal/St. Luke's University Health Network

Pasha Arshadi, VP of Global Service Solutions at Quest International

Pasha Arshadi

VP of Global Service Solutions
Quest International

Alvaro Pombo, Founder & CEO at TrueContext

Alvaro Pombo

Founder & CEO
TrueContext

Sara Cerruti, Vice President, ServiceMax Global Customer Transformation at PTC

Sara Cerruti

Vice President, ServiceMax Global Customer Transformation
PTC

Justin Lake, CEO at Skyllful

Justin Lake

CEO
Skyllful

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

Our Sponsors:

Baxter Planning

Fluke Biomedical

Quest International