The Conference for Leaders in Customer Success, Service & Support
Field Service Medical 2025
March 03 - 04, 2025
Rancho Bernardo Inn, CA
Avoid Rogue Spending
Register by October 31st and save $800
Bringing Together the Best in Medical Device Customer Success, Service & Support
2024 Kicked off with hundreds of tactics that will revolutionize your service, support and customer care operation. Field Service Medical is the only interactive, peer-led conference for senior service and support leaders in the medical device industry.
Since 2012, we’ve helped thousands of service leaders navigate the ever-changing regulatory environment, medical device connectivity, and training the next generation of field service technicians.
Specificity
“Other conferences are too broad and not relevant to what we do. I love the specificity of Field Service Medical.”
Christoph Wantuch
Senior Manager, Service
illumina
Well Worth The Trip!
“Interactive case studies and roundtable discussions with medical device practitioners. HCPs, regulators, and innovators are truly unique and much more effective than any other service conference or trade show!”
Brian Blanchard
Director Service
AGFA
Great Forum
“A great forum for service leaders to discuss industry trends, challenges, and strategies in the med-tech industry. This conference continues to improve!”
Hillary Medina
Senior Director of Recall
Novasyte Health
Your 2025 Speaker Lineup
Padma Malladi
Director of Global Service R&D Engineering
Cytiva
Stephanie Amendola
Associate Director, Global Service
Avanos Medical
Arnaud Allouche
VP / GM Global Services
Thermo Fisher Scientific
Chad Furphy
Director, Global Technical Service and Service Portfolio
ResMed
Sheridan Heil
Director, Global Service PMO
Medtronic
Andy Baratz
Global Head of Clinical Services
Alcon
Nathaniel House
Director of Service Solutions and Delivery
Zimmer Biomet
Hogie Saunders
Vice President of Service and Clinical Operations
Ziehm-Orthoscan, Inc.
Pete Tregarthen
Customer Care Systems Assistant Director
Sysmex America, Inc.
Dr. Angela Thomas
Executive (VP) Growth & Strategy for Global Services
GE HealthCare
Nimrod Ohad
VP Software Platform & Process Excellence
Beckman Coulter
Why Field Service is Rated #1
Nowhere else will you hear from so many medical device leaders focused on improving service, support, and customer success.
Gain Actionable Tactics to
Drive Service Profitability
Our agenda is 100% focused on your biggest service challenges and opportunities. You’ll hear from the medical device leaders that are revolutionizing the service industry. We cut out the fluff you get at other conferences to give you tons of actionable strategies to increase your profits.
You’ll Be At The Most Interactive Medical Device Event, Ever
Benefit from over 40 hours of discussion groups, workshops, structured and unstructured networking activities with top medical device companies, MedTech innovators and healthcare providers. This is your opportunity to develop relationships, make new connections and speak “off-the-record” with vital healthcare industry stakeholders who can help you elevate your service business to the next level.
Your One-Stop Shop for Digital Innovation in Medical Device Service
If you are looking to keep up with the digitization race, Field Service Medical is THE place to be. From sneak peeks into the newest and most innovative tech, to sessions led by top medical device executives, you'll leave prepared to transform your business and become the service organization of the future.
A Unique Networking Experience
Break the ice, talk strategies and create connections in our interactive learning formats.
All The Major Players in One Place
Enhance your connection with the top executives from 100+ Medical Device Companies, mid-sized manufacturers, and innovative startups through interactive off-stage discussions, creative boardrooms, strategy-building task forces, and structured networking.
Join Our Growing Service Community
Come as an attendee, but leave as a member of one of the largest communities of service & support executives!
Our Sponsors:
