March 03 - 04, 2025
Rancho Bernardo Inn, CA
Step into Field Service Medical, the ultimate community for service and support leaders in the medical device industry, where the toughest challenges meet innovative solutions. This high-impact, peer-led experience is designed to elevate your service, support, and customer care operations to the next level.
For over a decade, we’ve guided top service leaders through shifting regulations, advanced medical device connectivity, and the critical task of preparing tomorrow’s field technicians. Now is your time to take the lead and drive real transformation in a rapidly evolving industry.
“Other conferences are too broad and not relevant to what we do. I love the specificity of Field Service Medical.”
“Interactive case studies and roundtable discussions with medical device practitioners. HCPs, regulators, and innovators are truly unique and much more effective than any other service conference or trade show!”
“A great forum for service leaders to discuss industry trends, challenges, and strategies in the med-tech industry. This conference continues to improve!”
Executive (VP) Growth & Strategy for Global Services
GE HealthCare
Policy analyst, and compliance and Quality Executive
FDA
Director of Global Service R&D Engineering
Cytiva
Associate Director, Global Service
Avanos Medical
VP / GM Global Services
Thermo Fisher Scientific
Director, Global Technical Service and Service Portfolio
ResMed
Director, Global Service PMO
Medtronic
Global Head of Clinical Services
Alcon
Director of Service Solutions and Delivery
Zimmer Biomet
Vice President of Service and Clinical Operations
Ziehm-Orthoscan, Inc.
Customer Care Systems Assistant Director
Sysmex America, Inc.
VP Software Platform & Process Excellence
Beckman Coulter
Nowhere else will you hear from so many medical device leaders focused on improving service, support, and customer success.
Our agenda is 100% focused on your biggest service challenges and opportunities. You’ll hear from the medical device leaders that are revolutionizing the service industry. We cut out the fluff you get at other conferences to give you tons of actionable strategies to increase your profits.
Benefit from over 40 hours of discussion groups, workshops, structured and unstructured networking activities with top medical device companies, MedTech innovators and healthcare providers. This is your opportunity to develop relationships, make new connections and speak “off-the-record” with vital healthcare industry stakeholders who can help you elevate your service business to the next level.
If you are looking to keep up with the digitization race, Field Service Medical is THE place to be. From sneak peeks into the newest and most innovative tech, to sessions led by top medical device executives, you'll leave prepared to transform your business and become the service organization of the future.
Break the ice, talk strategies and create connections in our interactive learning formats.
Enhance your connection with the top executives from 100+ Medical Device Companies, mid-sized manufacturers, and innovative startups through interactive off-stage discussions, creative boardrooms, strategy-building task forces, and structured networking.
17550 Bernardo Oaks Drive
Palm Desert, CA 92260
+1 858-675-8400