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Field Service Medical Innovation Briefing 2023

As brand identity and voice are becoming an integral part of your business, vetting third-party contractors is a task that should be handled with great care.Moreover, when you are in the business of lifesaving medical device equipment, ensuring the quality of their work and that they possess all the relevant and valid qualifications and certificates necessary to conduct the work that you require them to, becomes a crucial task.


Field Service Medical 2020 Innovation Briefing

Our research shows that over 80% of field service leaders within the medical device vertical recognize the significant impact of digitization. Their customers’ service expectations have changed, and the digital disruption is sure to continue. We not only have to accept digital disruption as a given, but must now solve ‘service 4.0.’ Medical device manufacturers can no longer procrastinate and rely on old-school technology or outdated service practices and methodologies. Progress has been made - field service has shifted from a cost center to a profit center, and, in many instances, reorganized service models have been upgraded to include digital capabilities - but the battle is not over yet. 


Medical Technology Field Service in the Post-COVID Healthcare Environment

In this report, we’ll explore some of the key steps medical service organizations are taking within the current moment in time, including how they’re deploying monitoring technologies and how they’re adapting to the expanding homecare market. We’ll also learn how their field service organizations are working to address challenges with innovative strategies, and how your organization can do the same.


EU MDR & IVDR and Their Impact on the Medical Device Industry

First published by the EU Parliament in 2017, the European Union’s (EU) Medical Device Regulation (2017/745) and In Vitro Diagnostic Regulation (2017/746) set standards and oversight requirements for manufacturers of medical devices and in vitro diagnostic solutions that intend to distribute their products in the EU. Although they are a much-needed replacement for decades-old regulations, they affect healthcare organizations within and outside of the EU and have the potential to bring challenges to their operations. With insights directly from medical devices manufacturers, this report explores how they are preparing for these regulations in 2021 and beyond.



Want even more reading material? View whitepapers and reports from our 2020 event.

2020 Media Center