Dr. Angela Thomas | Field Service Medical

Field Service Medical 2025

March 03 - 04, 2025

Rancho Bernardo Inn, CA

Dr. Angela Thomas

Executive (VP) Growth & Strategy for Global Services GE HealthCare

Day 2: Navigating the Shift in Medical Services: Modern Workforce Dynamics and Optimization Strategies for Service Excellence

8:25 AM Keynote: Navigating Global Horizons: GE Healthcare’s Strategy for Acquisitions and Partnerships in the Medical Device Sector

Join us for an insightful keynote presentation exploring GE Healthcare’s strategic approach to global acquisitions and partnerships in the medical device field. Discover how the company addresses the complexities of cross-border operations, aligns with diverse working cultures, and implements best practices to optimize their global reach and effectiveness.

Topic Points:

  1. Best Practices in Global Acquisitions: Learn the strategic considerations and due diligence processes that GE Healthcare employs to ensure successful integrations and maximize value from international acquisitions.
  2. Cultivating Effective Global Partnerships: Insights into how GE Healthcare navigates diverse corporate cultures and regulatory environments to forge and maintain strong, productive partnerships across borders.
  3. Adapting to Local Markets: Strategies for understanding and adapting to local market conditions, regulatory requirements, and cultural nuances to ensure operational effectiveness and compliance in the global medical device landscape.

10:25 AM Panel: Evolving Service Paradigms: Strategic Transformation in Medical Device Support

This session delves into the transformative trends reshaping service strategies within the medical device industry. As companies grow and adapt to shifting customer expectations and technological advancements, their service models must evolve accordingly. This discussion will highlight how B2C influences are shaping B2B expectations, the integration of more comprehensive systems, and the strategic processes necessary for sustained organizational and technological growth.

Key Points:

  • Exploring the influence of consumer expectations on business-to-business service models, and how companies can adapt to meet these evolving standards.
  • Strategic considerations for medical device companies as they scale service operations: maintaining quality while expanding scope.
  • Technological integration and its role in transforming service delivery—moving from reactive to proactive service models.
  • Process development for organizational growth: aligning service strategies with broader business objectives.
  • Case studies of successful service transformation in leading medical device companies, focusing on strategic decisions and technological adoptions.

Check out the incredible speaker line-up to see who will be joining Angela.

Download The Latest Agenda