David Hartley | Field Service Medical

Field Service Medical 2026

February 23 - 25, 2026

Westin Carlsbad Resort & Spa, CA

David Hartley

David Hartley

VP, Customer Care TransLogic, a Swisslog Healthcare company
David Hartley

Day 1, February 23, 2026

2:25 PM Track B: Workshop 8: Enabling Proactive Service Through Predictive Technologies

This workshop showcases how AI, machine learning, and predictive analytics can identify patterns, forecast failures, and trigger preventative actions. Attendees will learn practical approaches for integrating predictive tools into service workflows, overcoming data challenges, and measuring the impact of proactive strategies on business outcomes.

Key Takeaways:

  • Identify issues early with predictive analytics
  • Prevent downtime through proactive maintenance
  • Boost customer satisfaction with data driven service

Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda