Fernando Morales

Hear from industry leaders successfully implementing AI to improve service operations. Panelists will share actionable insights from firsthand experience to navigate each stage of the AI journey 

Key topics include: 

• Building a compelling business case for AI and engaging stakeholders 
• Identifying high-impact use cases that deliver measurable ROI and improve service outcomes 
• Driving adoption and results with AI tools that integrate seamlessly into existing workflows, empowering teams and enhancing efficiency 

Attendees will leave with practical strategies and lessons to transform their service operations with AI, regardless of where they are in their AI journey.

Discover the Transformative Steps KARL STORZ Has Taken to Incorporate Apple Vision Pro into Field Operations to Address Competency Gaps. This Case Study Explores the Identification of These Gaps and How, Through a Partnership with Apple, Spatial Computing with Apple Vision Pro Can Help Upskill Field-Based Teams.

Key Points:

• Building an Extraordinary Team
• Measuring Competency Gaps: Case Study on Identifying Competency Gaps in Field Service Teams.
• Spatial Computing Integration and Technician Training: Learn how spatial computing is being leveraged through Apple Vision Pro to enhance the capabilities of field technicians, including details on the training processes and tools used.
• Lessons Learned on Failing Fast: Admittance on what’s working and what’s not….