Fernando Vivieca

Caribbean Field Service Director DISS (Siemens Healthineers Partner)

Day 1, February 23, 2026

8:10 AM Keynote: Balancing Service Revenue Growth with Cost Control in a Challenging Economic Landscape

This panel brings together industry leaders to share practical strategies for balancing competing priorities in today’s complex economic environment. Panelists will discuss how to diversify revenue streams, leverage technology for operational efficiency, implement proactive cost management, and adapt business models to sustain profitability without sacrificing service quality or customer satisfaction.

Key Takeaways:

Diversify service offerings to boost revenue resilience
Optimize operations with technology and automation to cut costs
Adapt pricing and cost strategies to maintain profitability

Day 2, February 24, 2026

3:40 PM Track A: Panel: Service as a Profit Center: New Approaches to Marketing, Bundling, and Monetizing Aftermarket Solutions

Unlock new profit streams by transforming service from a cost center into a growth engine. This panel explores innovative ways to market, bundle, and monetize aftermarket solutions; leveraging digital tools, value-based pricing, and customer focused strategies. Learn how leading companies are boosting margins, increasing loyalty, and creating sustainable revenue through smarter service offerings.

Key Takeaways:

Bundle products and services to drive higher revenue and customer retention
Monetize after sales and maintenance with value based pricing and digital connectivity
Leverage customer data and predictive analytics to personalize offerings and maximize recurring revenue

Check out the incredible speaker line-up to see who will be joining Fernando.

Download The Latest Agenda