Jason Kim | Field Service Medical

Field Service Medical 2026

February 23 - 25, 2026

Westin Carlsbad Resort & Spa, CA

Jason Kim

Jason Kim

Executive Director of North America and Global Field Service & Technical Support Cutera
Jason Kim

Day 2, February 24, 2026

8:50 AM Keynote Panel: AI-Augmented Field Service: Practical Tools for Dispatch, Technician Efficiency, and Scaling Expertise

This panel brings together industry experts to address misconceptions about job replacement, complexity, autonomy, and real-world value. Panelists will share practical examples of how AI agents augment, how implementation is easily accessible, and how targeted supervised AI delivers measurable results across industries.

Key Takeaways:
  • Clarifying misconceptions to set realistic expectations for automation
  • Enhancing productivity by combining technology with human expertise
  • Promoting responsible adoption through training and oversight

Check out the incredible speaker line-up to see who will be joining Jason.

Download The Latest Agenda