Diorella (Joy) Čavić

Round Tables: Select two topics from the list below and join an in-depth conversation with your peers to share your experience, network, and learn from like-minded professionals sharing the same challenges and interests. These discussions will take place in two 30-minute rotations. Interested in demonstrating thought leadership as a round table discussion leader? Contact steve.dash@wbresearch.com

Table #1: Designing Medical Devices with Serviceability in Mind hosted by Geoff Bragg, Senior Director Global Service and Repair, Arthrex 

Table #2 Service Compliance Challenges hosted by Corey Pawlichuk, Director Technical Service Operations, Abbott & Bhavya Nair, Customer Loyalty and Service (NPS) Performance, Abbott 

Table #3: Innovative Pricing Models in Medical Device Servicing hosted by Diorella (Joy) Čavić, Senior Transformation Manager– Global Technical Services, ResMed 

Table #4: Challenges in Technical Service Training: A Retrospective on Technology Advances hosted by Amos Schneller, Technical Service Consultant, Torvan Medical  

Table #5: Arnaud Allouche