Diorella (Joy) Čavić | Field Service Medical

Field Service Medical 2025

March 03 - 04, 2025

Rancho Bernardo Inn, CA

Diorella (Joy) Čavić

Senior Transformation Manager– Global Technical Services ResMed

Day 1: Advancing Device Compliance and IT Integration in Hospital Services: Navigating Product Challenges for Enhanced Care

11:25 AM Round Tables

Select two topics from the list below and join an in-depth conversation with your peers to share your experience, network, and learn from like-minded professionals sharing the same challenges and interests. These discussions will take place in two 30-minute rotations. Interested in demonstrating thought leadership as a round table discussion leader? Contact Nika.Alexeeva@wbresearch.com  

Table #1: Recruiting and Onboarding the Modern Workforce in Healthcare Services

 

Table #2: Designing Medical Devices with Serviceability in Mind - Geoff Bragg, Senior Director Global Service and Repair, Arthrex

 

Table #3: Digital Transformation

 

Table #4: Leveraging Gen AI for Proactive Maintenance

 

Table #5: Creating Impactful Customer Service Experiences

 

Table #6 - Innovative Pricing Models in Medical Device Servicing - Diorella (Joy) Čavić, Senior Transformation Manager– Global Technical Services, ResMed

 

Table #7- Best Practices for Merging Teams 


Table #8 – Creating Customer Value Through Services Marketing  

Check out the incredible speaker line-up to see who will be joining Diorella (Joy).

Download The Latest Agenda