Justin Lake

CEO Skyllful

Justin co-founded Skyllful in 2019 after years of helping large enterprises create and deploy mobile applications for frontline workforces. What he recognized was that technology adoption—especially by frontline workers—is really hard. And no one was addressing the problem.

A lifelong mobile tech enthusiast, Justin has held roles in companies such as wireless carriers, mobile device manufacturers, mobile managed service providers, and software development teams. And while those experiences drive much of Justin's counsel with his clients, the real fuel is bringing creativity to every new challenge. Working with his own ideas and leveraging his extensive network of industry professionals, Justin and his team help companies get the most from their digital technology investments.

Day 2: Navigating the Shift in Medical Services: Modern Workforce Dynamics and Optimization Strategies for Service Excellence

11:05 AM Innovation Spotlight: Transforming Digital Adoption in Field Service

10 minute Video Presentation hosted by Skyllful

Frontline workers are the backbone of field service operations, yet they often face challenges when adopting new enterprise technologies. Learn how your organization can overcome these hurdles to unlock the full potential of your frontline workforce. Drawing on real-world examples, the spotlight will reveal how scenario-based, on-device training accelerates digital adoption, increases workforce productivity, and enhances employee engagement. Attendees will gain actionable insights into how empowering field service teams with the right tools and support can drive greater returns on technology investments and improve overall business performance.

Topic points: 

Reduce training time and improve adoption when deploying technology
Improve time to proficiency with new hires
Improve business process compliance within your FSM software

Check out the incredible speaker line-up to see who will be joining Justin.

Download The Latest Agenda