Field Service Medical 2020

February 24 - 26, 2020

Rancho Bernardo Inn, San Diego, CA

Mark Villanova, Service Manager, Sustaining Engineering at Dedicated Computing
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Mark Villanova


Service Manager, Sustaining Engineering
Dedicated Computing

Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda

Day One – Monetizing Service & Driving Business Growth

Monday, February 24th, 2020


11:20 AM Interactive Roundtable Discussions

Networking opportunity: Join 10-15 like-minded service and support professionals for a moderated discussion on two topics of your choice (two rounds of 35-minute discussions in total)

1. Macrotrends from the Front Line of Field Service
  • Marty Gowling, Vice President, Operations, ProntoForms

2. Taking Your Warehousing, Inventory Management and Distribution Services to the Next Level
  • Steven Ciemcioch, President, Warehouse Anywhere

3. Driving Value Based Outcomes with Remote Service Management
  • Rodney Holmes, Senior Manager, Kalypso

4. Deploying Innovation to Optimize Cost and Ensure Quality
  • Mitch Lewis, VP Marketing & Strategy, Ivy Technology

5. Building a Service Model which Yields Customer Satisfaction and Profits
  • Mark Villanova, Service Manager, Sustaining Engineering, Dedicated Computing