Field Service Medical 2020

February 24 - 26, 2020

Rancho Bernardo Inn, San Diego, CA

Mark Villanova, Service Manager, Sustaining Engineering at Dedicated Computing
Dedicated Computing Logo

Mark Villanova

Service Manager, Sustaining Engineering
Dedicated Computing

Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda

Day One – Monetizing Service & Driving Business Growth

Monday, February 24th, 2020

11:20 AM Interactive Roundtable Discussions

Networking opportunity: Join 10-15 like-minded service and support professionals for a moderated discussion on two topics of your choice (two rounds of 35-minute discussions in total)

1. Macrotrends from the Front Line of Field Service
  • Marty Gowling, Vice President, Operations, ProntoForms

2. Taking Your Warehousing, Inventory Management and Distribution Services to the Next Level
  • Steven Ciemcioch, President, Warehouse Anywhere

3. Driving Value Based Outcomes with Remote Service Management
  • Rodney Holmes, Senior Manager, Kalypso

4. Deploying Innovation to Optimize Cost and Ensure Quality
  • Mitch Lewis, VP Marketing & Strategy, Ivy Technology

5. Building a Service Model which Yields Customer Satisfaction and Profits
  • Mark Villanova, Service Manager, Sustaining Engineering, Dedicated Computing