Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Our patented technology uses mobile merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on. This ability to be “hands-on” from a remote location accelerates and simplifies the way knowledge is exchanged and problems are solved.
Using existing mobile devices (iOS, Android), experts can now visually collaborate with a colleague or customer as though they were working side-by-side. You can telestrate, freeze images, use hand gestures, pictures, and even add real objects into the merged reality environment. With Help Lightning, service experts can show a resolution, not just describe it, even thousands of miles away.
Learn more at helplightning.com or download the App from the App Store or Google play.