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Voices of the Next
Era of Service
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Get Inspired by the Industry's Brightest Minds
Dave Hartley
Vice President of Customer Care
Translogic
Kausar Khan
Director, Service Lifecycle Management
Siemens Healthineers
Tom Aherne
Sr. Director CETS
Boston Scientific
Nathanial House
Director of Service Solutions & Delivery
Zimmer Biomet
Chad Furphy
Director, Global Technical Service and Service Portfolio
ResMed
Jennifer Cota
Director, Customer Support Global Service & Repair
Arthrex
Christian Eras
Vice President Global Services
Ziehm Imaging
Alesia Sullivan
Senior Director Global Technical Support Services
Luminex Corporation
Todd Brown
Senior VP, Global Commercial Operations & Service
Accuray
Horacio Saenz
Director Global Technical Service and Support
Mozarc Medical
John Chrisentary
Director Service Programs
W&H Group
Jason Kim
Executive Director of North America and Global Field Service & Technical Support
Cutera
Go Beyond
Why Field Service Medical
PEOPLE
Go Beyond Staffing
Grow a Workforce That Stays
PROCESS
Go Beyond Workflows
Build Systems That Scale
TECHNOLOGY
Go Beyond Pilots
Make Technology Stick
Field Service Medical Community in Numbers
5%
C-Level/President
47%
SVP/VP/Director
38%
Senior Manager/Manager
10%
Specialist/Analyst
36%
Service
26%
Operations
15%
Development
10%
Support
13%
Tech
41%
Over $5B
27%
$1B-$5B
16%
$250m - $1B
16%
$100m - $250m
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