Where Medical Device Service & Support Leaders Meet
Field Service Medical 2026
February 23 - 25, 2026
Westin Carlsbad Resort & Spa, CA
Bringing Together the Best in Medical Device Customer Success, Service & Support
Step into Field Service Medical, the ultimate community for service and support leaders in the medical device industry, where the toughest challenges meet innovative solutions. This high-impact, peer-led experience is designed to elevate your service, support, and customer care operations to the next level.
For over a decade, we’ve guided top service leaders through shifting regulations, advanced medical device connectivity, and the critical task of preparing tomorrow’s field technicians. Now is your time to take the lead and drive real transformation in a rapidly evolving industry.
Your Peers, Their Praise
What Your Peers Have To Say About Field Service Medical.
Specificity
“Other conferences are too broad and not relevant to what we do. I love the specificity of Field Service Medical.”
Christoph Wantuch
Senior Manager, Service
illumina
Well Worth The Trip!
“Interactive case studies and roundtable discussions with medical device practitioners. HCPs, regulators, and innovators are truly unique and much more effective than any other service conference or trade show!”
Brian Blanchard
Director Service
AGFA
Great Forum
“A great forum for service leaders to discuss industry trends, challenges, and strategies in the med-tech industry. This conference continues to improve!”
Hillary Medina
Senior Director of Recall
Novasyte Health
Get Inspired by the Industry's Brightest Minds
Your 2026 Speaker Lineup
Dave Hartley
Vice President of Customer Care
Translogic
Kausar Khan
Director, Service Lifecycle Management
Siemens Healthineers
Tom Aherne
Sr. Director CETS
Boston Scientific
Nathanial House
Director of Service Solutions & Delivery
Zimmer Biomet
Chad Furphy
Director, Global Technical Service and Service Portfolio
ResMed
Jennifer Cota
Director, Customer Support Global Service & Repair
Arthrex
Christian Eras
Vice President Global Services
Ziehm Imaging
Alesia Sullivan
Senior Director Global Technical Support Services
Luminex Corporation
Todd Brown
Senior VP, Global Commercial Operations & Service
Accuray
Horacio Saenz
Director Global Technical Service and Support
Mozarc Medical
John Chrisentary
Director Service Programs
W&H Group
Jason Kim
Executive Director of North America and Global Field Service & Technical Support
Cutera
Why Field Service is Rated #1
Nowhere else will you hear from so many medical device leaders focused on improving service, support, and customer success.
Gain Actionable Tactics to
Drive Service Profitability
Our agenda is 100% focused on your biggest service challenges and opportunities. You’ll hear from the medical device leaders that are revolutionizing the service industry. We cut out the fluff you get at other conferences to give you tons of actionable strategies to increase your profits.
You’ll Be At The Most Interactive Medical Device Event, Ever
Benefit from over 40 hours of discussion groups, workshops, structured and unstructured networking activities with top medical device companies, MedTech innovators and healthcare providers. This is your opportunity to develop relationships, make new connections and speak “off-the-record” with vital healthcare industry stakeholders who can help you elevate your service business to the next level.
Your One-Stop Shop for Digital Innovation in Medical Device Service
If you are looking to keep up with the digitization race, Field Service Medical is THE place to be. From sneak peeks into the newest and most innovative tech, to sessions led by top medical device executives, you'll leave prepared to transform your business and become the service organization of the future.
All The Major Players in One Place
Enhance your connection with the top executives from 100+ Medical Device Companies, mid-sized manufacturers, and innovative startups through interactive off-stage discussions, creative boardrooms, strategy-building task forces, and structured networking.
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Interaction & Inspiration. Find it in California
Westin Carlsbad Resort & Spa
February 23 - 25, 2026
5480 Grand Pacific Dr, Carlsbad, CA 92008
Our Sponsors:
