Bill Hale | Field Service Medical

Field Service Medical 2026

February 23 - 25, 2026

Westin Carlsbad Resort & Spa, CA

Bill Hale

Associate Director, Technical Support NeuroStar

Day 2, February 24, 2026

1:40 PM Track B: Panel: Repair, Replace, Return: Modernizing Depot Operations

As customer expectations and product complexity rise, depot operations must evolve beyond basic repair. In this session, panelists will discuss best practices for managing high volumes, coordinating with field teams, and leveraging real time data to optimize decision making. The conversation will also address how to minimize downtime, improve parts availability, and support sustainability goals through smarter refurbishment and asset recovery programs.
Key Takeaways:
  • Integrate diagnostics and analytics to accelerate repair or replace decisions
  • Coordinate depot and field teams for seamless asset flow and reduced turnaround
  • Advance sustainability by scaling refurbishment and responsible returns

Check out the incredible speaker line-up to see who will be joining Bill.

Download The Latest Agenda