Blake Siewert

Day 3, February 25, 2026

8:50 AM Panel: Change Management in FS: Leading Teams through Reorganization and Technology Shifts

This panel explores proven strategies for leading field service teams through organizational restructuring and technology adoption. Industry leaders will discuss how to proactively guide teams through change, minimize resistance, and foster resilience, ensuring smooth transitions and sustained performance during periods of transformation.

Key Takeaways:

Equipping teams with hands-on training to boost technology adoption
Recognizing and address concerns quickly to sustain engagement
Communicating change early and often to build team alignment

2:00 PM Mastermind: Continuous Improvement: Building a Culture of Service Excellence

We often hear service excellence isn’t a destination, it’s a mindset. This mastermind session explores how you can lead your organization in embedding continuous improvement into your everyday operations.

Through a structured deep-dive format—including breakout discussions with fellow service executives—participants will engage in a dynamic exchange of insights and experiences that mirrors the depth of an interactive classroom. You can expect to walk away with fresh perspectives, practical tools, and a renewed commitment to elevating service performance across your organization

Room Leader - Jeremiah Pepper, Sr. Director, Global Service Growth and Programs, Accuray

Table 1 Facilitator: Blake Siewert, Head of Growth and Innovation, Siemens Healthineers

Table 2 Facilitator:

Table 3 Facilitator:

Table 4 Facilitator:

Field Service Medical 2026

Day 3, February 25, 2026

8:50 AM Panel: Change Management in FS: Leading Teams through Reorganization and Technology Shifts

2:00 PM Mastermind: Continuous Improvement: Building a Culture of Service Excellence