Brian Bachofner | Field Service Medical

Field Service Medical 2026

February 23 - 25, 2026

Westin Carlsbad Resort & Spa, CA

Brian Bachofner

Brian Bachofner

VP Marketing Neuron7.ai

Reinventing Service: Harnessing Technology & Data-Driven Operations to Boost Service Revenue & Connected Care

9:10 AM Keynote Panel: Inside the AI Playbook of Today’s Top Service Leaders

98% of service leaders have now started some form of AI initiative, from full-scale rollouts to early-stage vendor evaluations. In 2026, the focus is shifting. It’s no longer about getting started. It’s about delivering results.​

In this session, service leaders from TransLogic and Karl Storz share what it takes to move beyond pilots and make AI part of daily operations. You’ll hear what worked, what didn’t, and what they recommend to anyone scaling AI in complex service environments.​

What you’ll take away:​

  • What high-performing teams are doing differently to scale AI​
  • How to avoid the common missteps that slow impact​
  • Proven tactics for adoption, alignment, and showing measurable results​

If you’re building your 2026 AI roadmap, this session will help you do it faster, smarter, and with fewer missteps.

Check out the incredible speaker line-up to see who will be joining Brian.

Download The Latest Agenda