Chetan Makam | Field Service Medical

Field Service Medical 2026

February 23 - 25, 2026

Westin Carlsbad Resort & Spa, CA

Chetan Makam

Chetan Makam

Senior Vice President & General Manager, Global Blood Solutions Terumo Blood and Cell Technologies
Chetan Makam

Day 1, February 23, 2026

9:30 AM Keynote Fireside Chat: Building Predictive Service Models: Leveraging Technology and Analytics to Prevent Equipment Downtime and Increase Profitability

This fireside chat explores how service leaders can connect machine learning, IoT data, and advanced analytics to shift from reactive to proactive service models. Learn how top performing organizations are integrating predictive intelligence into service operations to gain visibility, optimize scheduling, and extend asset life while staying compliant in a regulated environment. They’ll also be sharing the financial impacts of shifting to a predictive service model.

Key Takeaways:
  • Implement data driven strategies to detect early warning signs and prevent unplanned equipment failures
  • Operationalize machine learning models within your existing service workflows to drive efficiency and consistency
  • Accelerate service transformation by aligning predictive capabilities with compliance, safety, and uptime goals

Check out the incredible speaker line-up to see who will be joining Chetan.

Download The Latest Agenda