Field Service Medical 2020

February 24 - 26, 2020

Rancho Bernardo Inn, San Diego, CA

Dan Hulkower, SVP Business Development at After Inc.
After Inc. Logo

Dan Hulkower

SVP Business Development
After Inc.

Check out the incredible speaker line-up to see who will be joining Dan.

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Day Two – Pressure to Change – Continuous Modernization & Tech Innovation

Tuesday, February 25th, 2020

1:35 PM Case Study: Leveraging Predictive Data Analytics Towards Improved Field Service, Operational Performance and Customer Experience

After, Inc. will share an overview of their approach to solving challenging issues in field service.  Areas reviewed in this case study include cost drivers, causal part analyses, servicer performance, and identifying combinations of claim characteristics that are likely to turn into escalations.  After incorporates statistical modeling techniques for getting to the root cause of these common issues to help companies streamline field service operations.