Field Service Medical 2019

February 25 - 27, 2019

Rancho Bernardo Inn, San Diego, CA


Jaime Thelen

Director, Commercial Service

5:00 PM Interactive Roundtables

Interactive roundtables

1.The Latest Trends in Mobile Technology, Wearable Devices and Homecare Delivery 
  • Christian Eras, Vice President Global Service , Ziehm Imaging GmbH

2.The Dos and Don’ts of Service Marketing
  • Kevin Lowitz, Director, Product Management and Marketing, Thermo Fisher Scientific

3.Third Party Partnerships: Avoiding Risks and Maximizing Customer Satisfaction
  • Michael Queen, Area Service Director, East, Luminex Corporation

4.Advancing Medical Device Quality and Safety
  • Pamela Goldberg, President and CEO, Medical Device Innovation Consortium (MDIC)

5.Running Service Organization as a Business Unit 
  • Tom Buckley, Director - Capital Equipment Technical Services,  Boston Scientific 

6.Evaluating Your Customer’s Facility Requirements for Improved Product Installations
  • Eric Paulik, Director Field Service - Image Guided Therapy Devices, Philips

7.Finding a Balance between Service and Cost
  • Aleem Khawaja, Service Process Integrator, BD Life Sciences

8.The Evolving Factors Driving Customer Loyalty and Retention
  • Jaime Thelen, Director, Commercial Service, Medtronic

Check out the incredible speaker line-up to see who will be joining Jaime.

Download The Latest Agenda