Field Service Medical 2019

February 25 - 27, 2019

Rancho Bernardo Inn, San Diego, CA


John Liebig

Vice President, Field Service & Technical Support

8:30 AM All-Star Fireside Chat: The Implications of Customer Care UBERization for Your Field Service Organization

An explosion of on-demand-services is reshaping customers’ demands and expectations around the globe, and medical device industry is no exception to this phenomenon. Based on their everyday experience as a consumer, healthcare practitioners expect instant field service and improvements in customer support. To maintain their competitive edge and retain customers, OEMs must adapt to this change and provide enhanced customer experience to their clients. 

Join this session to learn how you can to meet customers’ growing expectations and deliver proactive care they expect at the press of a button.

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda