Field Service Medical 2019

February 25 - 27, 2019

Rancho Bernardo Inn, San Diego, CA


Jon Matthews

Senior Director, Services – Western Zone
Siemens Healthineers

9:00 AM Keynote: Transitioning Laboratory Diagnostics Services from a Commodity Inclusion to a Value Based Delivery Model

Jon will be discussing the transition of the laboratory diagnostics service industry from a service model of warranty/contract service from an item of “included” in the price of reagents or minimal costs to one of value-based pricing and deliverables. 

12:00 PM Post-It Panel: Field Service Figured Out

Post your burning questions about customer service and support, talent management, regulatory compliance and technological innovation to have our panellists offer advice on your biggest challenges and recommend actionable solutions that you can apply as soon as you are back to the office.

Check out the incredible speaker line-up to see who will be joining Jon.

Download The Latest Agenda