Lorin Theiss

Director, Technical Service
3M

Lorin is directly responsible for US and European depot repair centers and supports other repair centers spread around the world. In addition, he leads the Global Repair Forum with the goal of identifying failure trends early, improving repair efficiency and improving product reliability. Through his career at 3M+KCI, Lorin has worked in Engineering and Program Management roles and launching numerous new products. He has a passion for continuous improvement and project execution.

Prior to joining 3M+KCI, he spent 11 years at Procter & Gamble in a variety of engineering, operations startup and project management roles across the globe working in over 40 countries. He also worked as a Plant Operations Manager for DeWalt at Black & Decker.

Lorin earned his BS and MS in Chemical Engineering from MIT and currently resides in San Antonio, TX.

Check out the incredible speaker line-up to see who will be joining Lorin.

Download The Latest Agenda

Day One – Monetizing Service & Driving Business Growth

Monday, February 24th, 2020

1:45 PM Panel Interactive: Overcoming Talent Management and Engagement Challenges

Join our expert panelists for an overview of their employee engagement and new talent recruitment strategies and the debate on:

- How to create the right culture and engage your current employees, specifically your remote FSEs, to lower the rates of turnover?

-What can you do today to improve your employee retention?

-“Humanizing” your FSEs – how knowing your employee’s background, family and interests can actually help you establish a better working relationship and rapport

Field Service Medical 2020

Lorin Theiss

Day One – Monetizing Service & Driving Business Growth

1:45 PM Panel Interactive: Overcoming Talent Management and Engagement Challenges

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