Field Service Medical 2020

February 24 - 26, 2020

Rancho Bernardo Inn, San Diego, CA

Marlene Kolodziej, Associate Vice President, Service Delivery at Northwell Health
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Marlene Kolodziej


Associate Vice President, Service Delivery
Northwell Health

Check out the incredible speaker line-up to see who will be joining Marlene.

Download The Latest Agenda

Day One – Monetizing Service & Driving Business Growth

Monday, February 24th, 2020


1:15 PM Case Study: Understanding Customer Needs: The Challenge of Cloud-Based Solutions Outsourcing

Healthcare decision-makers cannot always anticipate and fully understand the implications of information technology outsourcing (ITO) decisions for the long-term processes, capabilities, and performance of their organization, especially when considering ITO for cloud-based services. 

In her case study, Marlene Kolodziej, an experienced technology executive and service delivery leader at Northwell Health, sheds light on a standard healthcare provider’s decision-making process, particularly the criteria used by executives for identifying and selecting organizational competencies when outsourcing cloud-based services. Join Marlene to explore:

-HCPs challenges in defining and articulating key criteria and processes required for efficient cloud-based services outsourcing
-Various approaches to developing frameworks and processes that prevent or minimize negative impact and challenges associated with ITO outsourcing
-Methods used to anticipate the long-term impact of ITO for cloud-based services, gender-based perception of success or failure of ITO for cloud-based services, and financial model changes when implementing ITO for cloud-based services

Day Three – Regulatory Compliance, Cybersecurity & Patient Data Protection

Wednesday, February 26th, 2020


9:40 AM Panel: The Growing Scale of Patient Data Breaches – Best Practices in Risk Mitigation

Join our expert panelists to explore the whys and hows of groundbreaking industry partnerships and initiatives aimed at combatting medical data breaches and ensuring patient safety. Key takeaways include:

-Working together to address equipment vulnerability and cybersecurity security risks 
-Fixing misconfigured databases and errors compromising data 
-Working out a clear-cut  strategy to protect your organization from hacker attacks and adverse events