Matthew Boyd

Director of US Field Service, Global Regions Service and Repair Medtronic

Matthew Boyd is the US Field Service Director for Medtronic overseeing a 150+ FSE organization. Matthew has over 13 years’ experience delivering service initiatives to drive customer satisfaction and grow revenue. He has a significant background in Program Management, including leading a Service PMO, to deliver and define service strategies across all aspects of the service business. In his latest endeavor, he has been responsible for the integration of multiple field service teams into one centralized organization to drive leverage, while creating harmonization and standardization to improve customer experiences. Matt has his PMP and a B.S in mechanical engineering from the Colorado School of Mines.