Michael Donahue

Day 3, February 25, 2026

10:40 AM Practitioner Led Roundtables

Select one topic to participate in an informal deep dive. Listen, engage and share your insights so you can walk-away with actionable strategies that others have found successful.

Table 1: Maximizing Uptime: Best Practices in Spare Parts and Logistical Support For Optimal Customer Experience

Robert Contino, Sr. Manager, Capital Service Operation, J&J MedTech Orthopedics

Table 2: Remote Service and Digital Collaboration: Overcoming Connectivity and Adoption Barriers With Customer Adoption

Zane Hartsell, Vice President Product Strategy and Service, Ferno

Table 3: Best Practices in Upskilling and Training Your Workforce

Chris Westlake, Sr. Lean Growth Leader – USCA, GE Healthcare

Table 4: Best Practices for Service Integration Amidst Mergers and Acquisitions

Mike Donahue, National Director of Field Service Engineering, OrganOx

Table 5: Managing Regulatory Compliance in the Field and Back-Office

Field Service Medical 2026

Day 3, February 25, 2026

10:40 AM Practitioner Led Roundtables