Niken Patel | Field Service Medical

Field Service Medical 2025

March 03 - 04, 2025

Rancho Bernardo Inn, CA

Niken Patel

CEO Neuron7.ai

Niken has spent 20 years in the Customer Experience & Service domain, making 400+ customers successful in the last 2 companies he led. He is the CEO and founder of Neuron7.ai which is transforming Customer Service & Support in complex service environments like device manufacturers. As a serial entrepreneur and senior leader in high-growth technology companies, he has covered all aspects – strategy, sales, marketing, M&A, and board duties. And has an excellent track record of growing companies from a nascent stage to successful enterprises that create tremendous value for customers and stakeholders.

Day 1: Advancing Device Compliance and IT Integration in Hospital Services: Navigating Product Challenges for Enhanced Care

9:45 AM Panel: AI Unlocked: Actionable Insights for AI Success

Hear from industry leaders successfully implementing AI to improve service operations. Panelists will share actionable insights from firsthand experience to navigate each stage of the AI journey 

Key topics include: 

  • Building a compelling business case for AI and engaging stakeholders 
  • Identifying high-impact use cases that deliver measurable ROI and improve service outcomes 
  • Driving adoption and results with AI tools that integrate seamlessly into existing workflows, empowering teams and enhancing efficiency 

Attendees will leave with practical strategies and lessons to transform their service operations with AI, regardless of where they are in their AI journey.

Check out the incredible speaker line-up to see who will be joining Niken.

Download The Latest Agenda