Day One – Monetizing Service & Driving Business Growth
Monday, February 24th, 2020
Making healthcare providers successful is key to your business growth. However, contributing to your customers’ success becomes a ‘mission impossible’ if you don’t have a clear and realistic picture of their pain points, needs, budgetary constraints and growth strategies. So how can you plan a successful client meeting and return to the office with a closed deal or a renewed contract?
This panel discussion sheds light on the best practices in improving your relationship with existing customers and securing new business partnerships through a carefully mapped-out sales and service strategy. Our expert panelists will elaborate on how to:
- Turn every face-to-face customer meeting into an opportunity for a mutually-beneficial collaboration
- Get to the nuts and bolts of your customers’ operational challenges and crucial business needs
- Align your sales, marketing and service resources around the same customer experience goals
- Incorporate service feedback in future products design, sales strategy and customer experience programs