Field Service Medical 2020

February 24 - 26, 2020

Rancho Bernardo Inn, San Diego, CA

Rick Brandl, Senior Director, Global Service Operations at Medtronic
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Rick Brandl

Senior Director, Global Service Operations

Check out the incredible speaker line-up to see who will be joining Rick.

Download The Latest Agenda

Day One – Monetizing Service & Driving Business Growth

Monday, February 24th, 2020

8:40 AM Keynote: Pressure to Cut Costs

As a result of the healthcare market consolidation and transition to the value-based care, OEMs continue to be under tremendous pressure to cut service costs. But how should they go about it, and how can they team up with customers? Rick Brandl, global service leader for $8B+ Medtronic Restorative Therapies Group and the frontrunner at the Medtronic Equipment Service Council, might have the answer you are looking for! 

Join Rick’s keynote for takeaways on what it takes to continuously deliver improved customer satisfaction with budget limitations in mind, as well as:

- How do you measure the success of cost cutting?
- What are some opportunities out there for most OEMs?
- How can hospitals help and meet their own cost cutting goals?
- How does Value Based Health Care apply to the medical service world?