Robert Ticknor

VP Chief Service Evangelist Qualtech System Inc.

Bob Ticknor VP Chief Service Evangelist at QSI comes with over 30 years’ experience in senior service management, operational positions, and management consulting. Bob has managed multi-million dollar P&L consulting practice, field service operations and business groups responsible for the design and deployment of worldwide systems. His thought leadership and innovative business transformation support ensured several Fortune 50 companies built world-class global processes and practices. Bob’s expertise in all facets of service management, operations, program and project management, and implementation has helped companies save millions of dollars by dramatically improving work processes. He has developed proven service process methodologies to deliver multifaceted strategies and programs to support world-class service capabilities for clients to drive up Quality of Service and drive down Cost of Service.