Field Service Medical 2020

February 24 - 26, 2020

Rancho Bernardo Inn, San Diego, CA

Sachin Shah, Director, Global Services at Medtronic
Medtronic Logo

Sachin Shah


Director, Global Services
Medtronic

Check out the incredible speaker line-up to see who will be joining Sachin.

Download The Latest Agenda

Day One – Monetizing Service & Driving Business Growth

Monday, February 24th, 2020


4:40 PM Keynote: Establishing New Service Group by Emphasizing the Value of Service

Join Sachin as he walks us through his journey of building his new service group for Medtronic's Surgical Innovation Business Unit. He will highlight some of the challenges he experienced internally and how he was able to build excitement about service.
 
This session will emphasize on following key takeaways:

- Delivering near term wins as fast as you can
- Developing service processes and service offerings like developing a new product
- Quantifying the value of service for customers and stakeholders
- Building an aspirational vision of the future of service