Scott Sutter

How do you manage complex calibration schedules? How do you minimize field service downtime? This session will examine how a leading medical device manufacturer tackled these challenges and improved field service efficiency and compliance through the SIMCO Calibrated Asset & Readiness Exchange (C.A.R.E.) Package. Using this real-world case study, we’ll discuss the obstacles—from managing calibration schedules to minimizing downtime—and the strategies to overcome them. 

You’ll learn: 

• How proactive toolkit exchanges helped maintain continuous field operations, even in high-demand environments. 
• The compliance framework behind the program, ensuring all tools meet industry standards with traceable, auditable calibration records. 
• Inventory optimization techniques that reduced the need for excess equipment while maintaining readiness. 
• Lessons learned about streamlining logistics to allow Field Service Engineers to stay focused on critical service tasks. 

Whether you manage a field service team or want to improve operational efficiency, this session will provide practical takeaways you can apply to your organization.