February 25 - 27, 2019
Rancho Bernardo Inn, San Diego, CA
Shannon O. Bray
Senior Manager US Technical Operations and Customer Delivery
Forward thinking service organizations are incorporating Merged Reality solutions into their service delivery processes. Becton Dickinson, a global medical technology company is using Merged Reality to reduce costs, improve fix rates, cost effective train new hires, decrease time to resolution and deliver better customer experiences.