Todd Brown | Field Service Medical

Field Service Medical 2026

February 23 - 25, 2026

Westin Carlsbad Resort & Spa, CA

Todd Brown

Todd Brown

SVP, Global Commercial Operations and Service Accuray
Todd Brown

Reinventing Service: Harnessing Technology & Data-Driven Operations to Boost Service Revenue & Connected Care

1:40 PM Track A: Panel: From Reactive to Proactive: Leveraging AI and Predictive Analytics to Revolutionize Service Workflows

This interactive workshop will guide you through the transition from reactive problem solving to proactive, data driven service delivery. Discover how leading organizations use AI to anticipate equipment failures, streamline technician scheduling, and deliver exceptional customer experiences.

Key Takeaways:
  • Implement AI powered predictive maintenance to prevent disruptions before they occur.
  • Optimize technician scheduling and routing using real-time, data driven insights.
  • Enhance customer satisfaction by delivering proactive, personalized service.

If you’re looking to modernize your support infrastructure and drive measurable impact through innovation, be sure to attend!

Check out the incredible speaker line-up to see who will be joining Todd.

Download The Latest Agenda