Field Service Medical 2020

February 24 - 26, 2020

Rancho Bernardo Inn, San Diego, CA

Tom Buckley, Senior Director of Capital Equipment Technical Services at Boston Scientific
Boston Scientific Logo

Tom Buckley


Senior Director of Capital Equipment Technical Services
Boston Scientific

Check out the incredible speaker line-up to see who will be joining Tom.

Download The Latest Agenda

Day Two – Pressure to Change – Continuous Modernization & Tech Innovation

Tuesday, February 25th, 2020


3:30 PM Interactive Roundtable Discussions

Networking opportunity: Join 10-15 like-minded service and support professionals for a moderated discussion on two topics of your choice (two rounds of 30-minute discussions in total)

1. Leveraging Field Suggestion Systems to Improve Service
  • Eric Paulik, Director Field Service – Image Guided Therapy Devices, Philips

2. Best Practices in Medical Device Installation and Servicing 
  • James DiVecchia, Service Manager – West, Monteris Medical

3. In Pursuit of Service Profitability – Lessons Learned and Pitfalls to Avoid
  • Tom Buckley, Senior Director of Capital Equipment Technical Services, Boston Scientific
 
4. Winning at Service Contract Negotiations 
  • Yvette Porter, Manager of Purchasing and Contracts, Vanderbilt University Medical Center

5. Driving Field Service Innovation
  • Alex Nikonchuk, Subject Matter Expert, Center of Capabilities and Agility, bioMérieux