Tyrone Scott

Day 1, February 23, 2026

8:10 AM Keynote: Leading Change: Building Resilient, Patient Centered Service Models for Connected Care

As service executives are facing increased pressure to deliver seamless, patient-centered care across digital and physical touchpoints, the need for resilient service models has never been greater. In this keynote, Tyrone Scott explores how leaders can drive transformation in connected care environments by aligning operational excellence with strategic vision.

With over 15 years of general management experience in multinational healthcare and medical device corporations, Tyrone is a driven, analytical, and business-savvy executive known for leading complex turnarounds and operational transformations. His expertise spans P&L management, Lean enterprise implementation, regulatory compliance, and crisis management—including product recalls and end-of-life asset strategies. Tyrone has successfully restored profitability to underperforming service and manufacturing operations, architected high-performance teams, and elevated customer satisfaction across highly regulated environments.

This session will offer a strategic roadmap for healthcare leaders seeking to modernize service delivery while maintaining compliance and patient trust.

Key takeaways include:

Building operational resilience: Learn how to apply Lean principles to streamline service operations and build scalable, patient-centered models
Navigating Complexity with Confidence: Gain insights into managing regulatory challenges, product recalls, and crisis scenarios without compromising care quality
Driving impact through effective leadership: Discover how to lead high-performing teams through change, enhance customer satisfaction, and deliver measurable business outcomes

Field Service Medical 2026

Day 1, February 23, 2026

8:10 AM Keynote: Leading Change: Building Resilient, Patient Centered Service Models for Connected Care