Rancho Bernardo Inn, San Diego, CA
After, Inc. (Past Sponsor)
After, Inc. (afterinc.com) is a global leader in the warranty services industry. Its predictive analytics, data-driven marketing strategies, reporting and program administration are second to none. After, Inc. partners with some of the world’s top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue / profit opportunities.
After, Inc. has extensive experience in the medical industry - leveraging field service, quality, technical service, and reliability data towards specific, fact-based strategic insights that allow our device manufacturing clients to optimize the performance of their limited and extend warranties as well as field service support operations. Typical analyses include:
• Estimated repair cost and frequency, by equipment and system, using non-parametric methodology
• Predicted time to failure analysis using survival methodology
• Estimated future repair visits, by device, using generalized additive modeling
• Leverage modeling methodology that accounts for differences in equipment / device type, region, system component, customer specifications, renewal contract history, etc.
• Causal parts analysis
Headquartered in Norwalk, Conn. with offices in New York City, After, Inc. is part of the EPIC Holdings family of companies, which also includes EPIC Insurance Brokers & Consultants and PowerGuard Specialty Insurance Services.