Rancho Bernardo Inn, San Diego, CA
Help Lightning (Past Sponsor)
Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Our patented technology uses mobile merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on. This ability to be “hands-on” from a remote location accelerates and simplifies the way knowledge is exchanged and problems are solved.
Using existing mobile devices (iOS, Android), experts can now visually collaborate with a colleague or customer as though they were working side-by-side. You can telestrate, freeze images, use hand gestures, pictures, and even add real objects into the merged reality environment. With Help Lightning, service experts can show a resolution, not just describe it, even thousands of miles away.
Learn more at helplightning.com or download the App from the App Store or Google play.