MARKETii is a leading global organization who specialise in customer experience insight programs, journey mapping, analysis and consulting. We help companies understand and improve operational effectiveness, increase customer retention and grow market share. Running survey programs via phone, email, web, SMS & QR through over 30 native languages, Marketii firstly gain the first-hand feedback from your customers and clients before turning it into usable accurate insight that drives your business. The insight is delivered through real-time analytics and dashboards, pro-active presentations and workshops of action items and recommendations. Analysis includes NPS, Strategic Priority Analysis, Driver and Path Analysis, Call Reductions Analysis, ROI and Predictive Modelling.