Field Service Medical 2026
February 23 - 25, 2026
Westin Carlsbad Resort & Spa, CA
Brad Muhlenkamp
Senior Services Product Manager Midmark Corporation
Leading Change: Building Resilient, Patient Centered Service Models for Improved Customer Care
10:50 AM Keynote Panel: Cross Functional Collaboration: Bridging Service, Sales, and Marketing For a Unified Customer Experience
This panel reveals how organizations can break down barriers, synchronize strategies, and share knowledge to deliver consistent, high-impact interactions at every stage of the customer journey. Learn proven tactics for integrating processes, aligning objectives, and building a culture of collaboration that drives loyalty and growth.
Key Takeaways:
- Uniting teams for a seamless customer journey
- Sharing insights to anticipate and meet customer needs
- Streamlining processes for consistent, brand-aligned interactions
Check out the incredible speaker line-up to see who will be joining Brad.
Download The Latest Agenda