Brian Schiwal

National Service Manager Hamilton

Brian Schiwal is an experienced service leader with nearly two decades of expertise in technical service operations, customer relations, and team management. Currently serving as the National Service Manager at Hamilton Company, he is pivotal in optimizing service performance and driving operational excellence. Brian has held key leadership positions throughout his career, including Senior Manager of Field Service for the Eastern USA and Canada and Regional Service Manager for North-East Canada.

Brian joined Hamilton in 2005. Before this, Brian was a bench chemist / general instrumentation maintenance person for a startup company in Colorado. Brian holds an MBA from Southern New Hampshire University and a Bachelor’s in Chemistry from Dickinson State University.

Brian believes strongly in the power of teamwork and attributes his success to the dedicated teams he has had the privilege of leading.

Day 1: Advancing Device Compliance and IT Integration in Hospital Services: Navigating Product Challenges for Enhanced Care

8:45 AM Partner Presentation: AI for Service Professionals in Action: Transforming the Medical Device Industry in 2025

By adopting AI, service professionals have achieved a 39% improvement in resolution time compared to traditional methods. This session will show you how to harness these transformative capabilities. Join Aquant as we unleash tips to:

Improve efficiency and compliance with AI-powered automation and streamlined processes.
Reduce costs and enhance customer satisfaction by optimizing service delivery.
Break down silos with integrated systems and a unified data approach.
Customize AI strategies to meet your organization's unique challenges and goals

Check out the incredible speaker line-up to see who will be joining Brian.

Download The Latest Agenda