After, Inc. (www.afterinc.com ) is a global leader in the warranty services industry. Its predictive analytics, data-driven marketing strategies, reporting and program administration are second to none.After, Inc. has partnered with some of the world’s top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability,... Read More
Alpha Source Group is your next-generation service partner that’s reinventing technical services, depot services and the parts supply chain within the healthcare industry. Our breadth of healthcare segments served, depth of capabilities, and scale allow us to deliver service and parts, better and faster to our customers. We achieve this... Read More
AnswersAnywhere delivers
installation, servicing and compliance knowledge to medical device field
technicians when and where they need it. In many companies, important
knowledge is found in disparate documents, file formats, part lists, exploded
diagrams, databases and product images totaling hundreds, thousands or tens of
thousands of pages. Increasing the challenge,... Read More
Aquant offers generative AI purpose-built for service through its Service Co-Pilot platform. Whether you’re a service leader, field technician, customer service representative, or customer, this platform is designed to offer expert guidance for all participants involved in the service lifecycle, ensuring optimal decision-making at each stage. Service Co-Pilot continuously refines... Read More
Dedicated Computing is a strategic supplier and original
design manufacturer (ODM) of embedded systems to many of the leading healthcare
original equipment manufacturers (OEMs), Dedicated Computing’s highly
engineered computing systems are integrated hardware and software platforms
that are optimized to meet the specific computational and performance needs of
OEM applications.... Read More
Dezide's AI
powered platform offers its customers a unique way to capture, organize, and
distribute organizational tribal knowledge to all your techs, agents, and
customers to resolve complex issues in the most cost and time efficient way. Read More
eDriving helps organizations to reduce collisions, injuries, license violations, and total cost of fleet ownership through a patented driver risk management program. Mentor by eDrivingSM is a smartphone-based solution that collects and analyzes driver behaviors most predictive of crash risk and helps remediate risky behavior using in-app interactive micro-training modules. As... Read More
Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Our patented technology uses mobile merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.... Read More
Hodei Technology is the premiere provider of global real-time highly secure mobile telepresence collaboration solutions. Our SaaS subscription-based technology platforms and hardware packages are designed to improve remote field service support, training, mentoring, auditing and expert oversight. Subject Matter Experts can provide real-time remote oversight and task direction from/to basically... Read More
IQVIA MedTech is a global strategic partner for accelerating MedTech innovation. By intelligently connecting the right insights, technology, and MedTech expertise, we help enhance healthcare outcomes of the medical device and in vitro diagnostics industry. As an experienced and reliable partner, we can ensure a seamless operation to support your... Read More
Ivy Technology is a leading global electronics repair and service provider to many of the world's largest tech, med-tech and telecom companies around the world, providing their customers with the best possible service and products resulting in optimal brand and product experiences.Medical and Healthcare products come with more stringent process... Read More
Kalypso, a Rockwell Automation (NYSE:ROK) business, helps companies bring digital solutions to product problems. Whether it’s weaving a digital thread from product ideation all the way through manufacturing and service, or advancing operations from automation to autonomy, Kalypso specializes in improving what’s being made and how it’s made. Kalypso serves... Read More
MARKETii is a leading global organization who specialise in customer experience insight programs, journey mapping, analysis and consulting. We help companies understand and improve operational effectiveness, increase customer retention and grow market share. Running survey programs via phone, email, web, SMS & QR through over 30 native languages, Marketii firstly... Read More
Dependable Service Everywhere™. MERA® assists
over 125 medical device manufacturers to deliver break/fix service, scheduled
maintenance, and installed devices across the US and Canada. As an ISO
9001:2015 certified third-party service provider, MERA acts as an extension of
its clients' service strategy and is experienced fitting within each client's
existing... Read More
Established in 1985, Microsoft Australia is the Australian subsidiary of Microsoft Corp. (Nasdaq "MSFT"), the worldwide leader in software, services, devices and solutions that help people and businesses realise their full potential.Microsoft’s Field Service solutions empower companies to improve customer satisfaction, first time fix rates, and resource productivity. Microsoft delivers... Read More
Motus is the
definitive leader in solutions for businesses with mobile-enabled
workers and fleets of any size. The Motus technology platform
simplifies both mileage and mobile device reimbursement with proprietary
software that calculates personalized and compliant reimbursements for each
employee, while improving employee productivity and reducing the
overall costs of mobility. The company’s deep insights, captured... Read More
ProntoForms lets businesses easily collect field data using mobile devices, automatically share results with back-office systems, and view business performance trends in dashboards.
The ProntoForms mobile app makes filling out forms quick and easy in the field, with full functionality offline. Once forms are submitted, data can be automatically shared... Read More
PTC (NASDAQ: PTC) is a global software company that enables industrial and manufacturing companies to digitally transform how they design, manufacture, and service the physical products that the world relies on. Headquartered in Boston, Massachusetts, PTC employs over 7,000 people and supports more than 30,000 customers globally. For more information,... Read More
Founded in 1993, Qualtech Systems, Inc. (QSI) is a recognized leader in advanced diagnostics and health management software solutions. Qualtech Systems has received a number of awards from NASA and the aerospace industry and is a recipient of the prestigious NASA Space Act Award.In the course of completing dozens of... Read More
Service Strategies advances service excellence by helping companies deliver top quality service and support to their clients. Thousands of service professionals around the world have enhanced their skills through participation in the company’s training and certification courses. In addition, its standards, strategic advisory and consulting services help service organizations optimize... Read More
ServiceMax leads the way in field service management. Our products enable our customers to transform their service from reactive break-fix model to predictive service that minimizes unplanned downtime. Read More
SightCall is the global leader in AR-powered
video support for enterprises. SightCall enables companies to see and diagnose
issues remotely, reducing truck rolls, increasing first time fix and decreasing
down time. Our technology empowers organizations to guide their customers and
technicians to problem resolution with remote visual assistance. For over... Read More
Software AG offers Freedom as a Service. We reimagine integration, spark business transformation and enable fast innovation on the Internet of Things so you can pioneer differentiating business models. We give you the freedom to connect and integrate any technology—from app to edge. We help you free data from silos... Read More
Warehouse Anywhere provides forward stocking locations,
inventory management, and distribution services in a completely new way.
Our services combine our extensive storage facility network, distribution
fleet, and ground-breaking inventory tracking technology creating
mini-distribution centers in any city you need. Read More